FAQ Search Results

A: Mint latch has been tested on various inclines/reclines of vehicle seats, and each vehicle seat creates a different amount of space between the car seat and the vehicle seat; if the level line on the label is level with the ground, and the UAS connectors are properly connected, the seat will work as intended.

A: If your vehicle does not have universal anchors, or the universal anchors are difficult to reach (even with the included UAS guides), you may use the vehicle seat belt (lap & shoulder, or lap belt) to install your car seat. Be sure to lock your vehicle seat belt to maintain installation. If your seat belt does not lock, contact joie customer service for a locking clip.

A: Currently, mint UAS does not have a matching base, but installs with mint latch are so easy, you do not need one! Rotate the integrated UAS connectors to the appropriate angle (so the level line is even with the ground), line up the connectors with your vehicle's anchor points, and click in! Both indicators will turn green when they're properly connected. You can also use the vehicle belt to easily install the car seat.

A: Some movement is normal with the rigid UAS connectors. This is due to the UAS connectors being in different spots in different vehicles, and has been accounted for in testing the car seat.

A: Universal anchors may be in different spots in different vehicles. Some are sticking out of the seat, and others may be deep within the crease. Your mint UAS may have a gap at the foot of the seat, and based on the location of the vehicle's universal anchors, the size of the gap may vary. The size of the gap does not affect how your seat will perform in a crash test. If visually you are uneasy about the gap, you can take a rolled up towel or blanket and put it between the vehicle seat and the foot of the car seat.