strollers

Q: Are hazel's™ wheels meant for any terrain?

A: Hazel™ is built with all-wheel suspension and sturdy, foam-filled tires to tackle any terrain and never leave you flat. Rain, gravel, sand or snow you are ready to go.

Q: Can Caraway™ Whirl be used from birth?

A: The Caraway™ Whirl stroller can not be used from birth on its own. It can be combined with a Joie infant car seat to create a travel system.

Q: Can ginger™ be used with a car seat?

A: Joie infant car seats easily attach to ginger with the included adaptors. The infant car seats are sold separately, or the ginger can be purchased as a travel system.

Q: Can ginger™ dlx be used for newborns?

A: Yes! Your ginger™ dlx stroller has a one-hand pramette conversion so you baby can lay  flat or it can be used as a travel system with a Joie™ infant car seat.

Q: Can hazel™ be used with a car seat?

A: Joie infant car seats easily attach to hazel with the included adaptors. The infant car seats are sold separately.

Q: Can I attach the infant car seat directly to the ginger™ dlx stroller seat?

A: No, the stroller seat must be removed from the stroller frame and the infant car seat adapters must be attached. 

Q: Can I use Caraway™ Whirl as a travel system?

A: Yes! You can use your Joie infant car seat with the Caraway  Whirl stroller, no adpaters needed.

Q: Can nutmeg™ be used in Disney?

A: Yes! Strollers larger than 31" (79 cm) x 52" (132 cm) are not allowed in Disney, and the nutmeg is well within those limits.

Q: Can nutmeg™ be used with a car seat?

A: Joie infant car seats easily attach to nutmeg without the need for adapters. The infant car seats are sold separately, or the nutmeg can be purchased as a travel system with mint latch™ or rue™!

Q: Can tansy™ be used at Disney?

A: Yes! Strollers larger than 31" (79 cm) x 52" (132 cm) are not allowed in Disney, and the tansy is well within those limits.

Q: Can tansy™ be used with a car seat?

A: Tansy is a compact travel stroller that cannot be used with an infant car seat. This umbrella stroller is for use once your child can sit up on their own (3-6 months).

Q: Can the ginger's™ adjustable seat be moved up and down while it is occupied?​

A: Your child can be in the seat while the height is adjusted. The difficulty of this will depend on the weight of your child.

Q: Can the hazel's™ adjustable seat be moved up and down while it is occupied?​

A: Your child can be in the seat while the height is adjusted. The difficulty of this will depend on the weight of your child.

Q: Do I have to purchase car seat adapters?

A: Both mint latch™ and rue™ infant car seats click directly into the nutmeg™ stroller without adapters.

Q: Do I need to buy separate attachments for ginger™ dlx to work as a travel system?

A: No, ginger™ dlx comes with infant car seat adapters included. 

Q: Does ginger™ dlx come with a rain cover?

A: No, ginger™ dlx does not come with a rain cover. 

Q: Does nutmeg™ come with a travel bag?

A: Nutmeg™ comes with a travel bag when purchased as a travel system through Target.

Q: How compact is ginger™ dlx when folded?

A: The size of ginger™ dlx when folded is l 19 x w 24.5 x h 31 inches.

Q: How do I clean Caraway™ Whirl?

A: Caraway™' s stroller seat and stroller frame can be spot cleaned with delicate soap and warm water. The cup holder can be cleaned on the top-rack of your dishwasher.

Q: How do I fold Caraway™ Whirl?

A: Folding Caraway™ is easy. Locate the folding strap inside the stroller seat by pulling up on the fabric slit in the seat. Firmly pull up on the strap and the frame with collapse into a self-standing fold.

Q: How do you adjust the seat up and down?

A: To bring the seat up, you can pull up on the stroller seat to your preferred height. To adjust the seat down, you will need to push both buttons on either side of the seat and slowly release down to the lower position. If the seat is occupied while adjusting the seat down, carefully hold the seat and lower it; do not let go, or it may jostle the occupant.

Q: How do you convert ginger's ™ seat from toddler seat to pramette mode?

A: Place the seat in the direction you want your child to face (you or the world). Recline the seat as far as it can go. Raise the leg support to be even with the rest of the frame. Underneath the leg support is a buckle, unbuckle and flatten out the pramette. To go from pramette to toddler seat, do the reverse actions.

Q: How do you use the 360 Whirl™ wheels?

A: To activate the 360 Whirl™ wheels, simply press the button on the underside of the handle bar, then release. The 360 Whirl™ wheels stay activated until you press the small button located above the whirl button to deactivate and push the stroller straight to lock them in place.

Q: I am having trouble folding my tansy

A: Follow the directions in the instruction manual for three-motion fold. If you are still having issues, please contact customer service and they can walk you through step-by-step. 

Q: Is nutmeg™ airline compliant?

A: Nutmeg can be used to make travel easier on the fam throughout the airport. Stroll up to the gate and check it for free before loading on the plane. When you disembark, your stroller will be there waiting for you; no need to try to drag it onto the plane with your babe and the many bags you have. Check with your airline for additional information.

Q: Is tansy™ airline compliant?

A: Tansy can be used to make travel easier on your fam throughout the airport. Stroll up to the gate and check it for free before loading on the plane. When you disembark, your stroller will be there waiting for you; no need to drag it onto the plane with your babe and the many bags you have.

Q: Is the handle bar on ginger™ dlx adjustable?

A: Yes! Ginger™ DLX's handle bar adjusts to 3 different heights.

Q: What are 360 Whirl™ wheels?

A: The 360 Whirl ™ wheels are four wheels that can swivel in any direction — front, back, and side to side — making it easier to navigate compact spaces and tricky situations.

Q: What are the folded dimensions of Caraway™ Whirl?

A: The folded dimensions of Caraway™ Whirl are l 16  x w 20.5 x h 31 inches.

Q: What are the ginger™ dlx wheels made out of?

A: The PunctureProof wheels on ginger dlx are made of durable rubber.

Page