FAQ Search Results
A: Yes – Pepper™ Spin SI is a rotating all-in-one seat that rotates 360° in harness modes, and spins 180° in highback booster mode. Please note that it will no longer rotate once converted into backless booster mode.
A: Yes, the lower anchor strap should be routed under the rear-facing belt lock-off. Please consult your manual to ensure it is routed correctly.
A: Squeeze the handle at the top of the headrest and lift or push down to adjust the height of the harness straps. The harness straps must exit the car seat shell at or below the shoulders of a rear-facing child and at or above the shoulders of a forward-facing child.
A: The Pepper™ Spin SI features four different recline positions, 15 headrest positions, and two crotch buckle positions, ensuring it can be adjusted to provide the best fit for your child.
A: Pepper™ Spin SI has four different recline options. When installed rear-facing or forward-facing, ensure the bubble indicator is entirely within the white line when positioned on the vehicle seat. The recline must be adjusted before installation.
A: Pepper™ Spin SI weighs approximately 32 lb. when fully assembled.
A: Make sure you’ve moved the harness adjustment strap from its storage space when Pepper™ Spin SI is in booster mode and rethread it through the opening on the front of the fabric on the base of the car seat.
A: Yes. If Pepper™ Spin SI does not recline enough with the four recline options, you may add a rolled towel or pool noodle under the base of the car seat closest to the back of the vehicle seat. Please refer to your manual or contact customer service if you need additional help.
A: Please ensure the harness straps are correctly routed down by the child’s hips and not caught up on a portion of the backless booster. You may need to uninstall the backless booster portion again and realign the straps to ensure correct positioning. Your car seat manual contains detailed steps and graphics on how to do so.
A: No. Pepper™ Spin SI is not FAA-approved and should not be installed on an airplane. It is approved for use in motor vehicles only.
A: No, Pepper™ Spin SI is designed to stay in the vehicle. It does not attach to any of the Joie strollers.
A: No. Once your child is ready for the highback booster mode, store the harness straps and the crotch buckle in the seat according to the instructions in your manual.
A: You can install Pepper™ Spin SI with the lower anchor attachments in rear-facing harnessed mode until the child weighs 30 lb. After that, the seatbelt must be used to install Pepper™ Spin SI.
A: Do not remove the lower anchor attachments from Pepper™ Spin SI. When not in use, they should be stored in a dedicated location on the back of the seat. Please consult your manual for detailed storage instructions.
A: If you’ve lost any portion of your Joie car seat, please get in touch with Joie Consumer Service at info.us@joiebaby.com or 1-866-798-7866.